Shopify Selling 101: The E-Commerce Customer Lifecycle Welcome to the first article in our six-part series on the E-Commerce Customer Lifecycle (ECL)! This series will document unique factors in online selling that Wsoftpro has learned over the past decade. In this series, we’ll focus on strategies and tactics that any brand can make use of to more effectively appeal to their customers. This first article will introduce you to the basics of the ECL and offer a general overview of how the process works. Look for deep-dives into each stage in the coming weeks as we share our findings from a decade of web design and e-commerce expertise. The E-Commerce Customer Lifecycle A decade is a long time to focus on one topic. Here at Wsoftpro, we’re coming up on ten years of making highly functional and effective e-commerce websites. We’ve learned a lot, and we’ve noticed that there are a few things that ring true for every online store. The most important constant that ou...